Privacy Policy
Last updated: 27 August 2025
The Australasian Menopause Society Limited (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and membership services.
1. Information We Collect
We may collect the following types of personal information:
- Contact details: name, email address, phone number, mailing address
- Professional details: organisation, position, qualifications, AHPRA registration number, CPD number
- Account and membership information: username, membership history, payment details.
- Payment information: billing details (processed securely via our payment provider; we do not store full credit card details).
- Website usage data: IP address, browser type, pages visited, and other analytics data collected via cookies or similar technologies.
- No attempt, will be made to identify individual users or their browsing activities, unless required by law, nor will broad demographic information be used for marketing or general contact purposes.
- We are use Google Analytics to analyse the audience of our website and improve our content. No personal information is collected from Google Analytics. For further information on the privacy policy concerning Google Analytics, please go here.
2. How We Use Your Information
We use your information to:
- Provide and manage your membership and benefits.
- Process payments and issue invoices.
- Send newsletters, updates, and event information.
- Respond to enquiries and provide support.
- Improve our website, services, and member experience.
- Meet our legal, regulatory, and reporting obligations.
- Your email address will only be recorded if you send us a message via the contact form.
- Your email address will not be added to a mailing list unless you have signed up for one, nor disclosed without your consent.
3. How We Share Your Information
We will not sell or rent your personal information. We may share it with:
- Service providers who assist with payment processing, IT, email delivery, event management, and website hosting.
- Professional partners or affiliates where required to deliver member benefits.
- Regulators, authorities, or legal bodies if required by law.
4. Cookies & Website Analytics
Our website uses cookies and similar technologies to improve functionality and measure performance.
- You can manage or disable cookies in your browser settings.
- Analytics tools (such as Google Analytics) may collect anonymised traffic and usage data.
5. Data Storage & Security
- We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.
- Personal data is stored securely on servers with appropriate technical and organisational safeguards.
- While we strive to protect your data, no method of electronic transmission or storage is 100% secure.
6. International Transfers
If your information is transferred or stored outside the State of Victoria, we ensure appropriate safeguards are in place to protect your data.
7. Your Rights
Under Australia's Privacy Act, you have the right to:
- Access the personal information we hold about you.
- Request correction or updates to your information.
- Request deletion of your data (subject to legal or contractual obligations).
- Opt out of marketing communications at any time by following the unsubscribe link or contacting us.
8. Retention of Information
We retain your personal information only for as long as necessary to provide services, comply with legal obligations, and resolve disputes.
9. Third-Party Links
Our website contains links to third-party websites. We are not responsible for the privacy practices or content of those sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the “Last updated” date noted at the top.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us via our contact page.